FAQ

Payment

We accept payment through PayPal. With PayPal, you can make purchases on our website with your Visa, MasterCard, Amex, or Discover credit card. You can also send a payment to us through your PayPal account.

For your security, all payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the PayPal payment gateway database.

Shipping and Handling

Once you have placed your order, we will pack and ship your items within 72 hours.

We ship worldwide via USPS Priority Mail or UPS Ground. Please allow up to ten business days for delivery.

Order Status

When you place an order on our website, you will receive an email confirming your order.

You can track your order on your account page.

Refunds and Exchanges

We take great care to create quality products and present them as accurately as possible on our website. If you are not satisfied with your purchase, you may return your item(s) for refund or exchange. Please contact us prior to shipping your item(s) to us.

Custom Orders

At Salvage + Craft, our capabilities go beyond producing the items featured on our website. If you have a project that requires custom product design, please contact us.